
Social testimonials
Testimonials collected by Feedback Loop are published on your
website with verified social information such as job titles, locations
and photos. Social testimonials are more credible, relevant and
persuasive which leads to more trust and sales.

Story Control
Testimonials can be delayed, commented on and changes can be recommended.
This helps you ensure the best testimonials are published, and
avoid customers complaining on channels that you cannot monitor
or control.

Social Sharing
Feedback Loop makes it easy to share the testimonials written
about your business on your customer's social networks. This
sharing can be automated and controlled to help endorsements of
your business reach more future customers.

Motivated Customers
Feedback Loop makes it easy to optimise the timing, targeting,
and incentives that motivate customers to write outstanding
testimonials. These testimonials increase retention and word
of mouth referrals as your brand is reinforced in your
customers' minds.

Customer Intelligence
Sophisticated analytics help you learn more about your
best customers and get more of them. We will help you identify
patterns, connections and target future customers. You
can see what testimonials are the most helpful, and measure
how Feedback Loop is increasing sales and contacts on your website.